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Customer service & Product warranty
b) Your product is suitably packaged; and
c) You have included all components from the
original purchase.
Subject to your Statutory Rights:
a) Any claim under this warranty is limited to the
cost of repair or replacement of the product; and
b) If the goods are found to be in sound working
order by the authorised service centre, you may
be charged a fee for service and for any other
direct costs associated with having the product
delivered for service.
For your records
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of purchase is
required so please keep your receipt.
Enter your base PIN here:
(See page 47 for more information)
© COPYRIGHT 2007 Telstra Corporation Limited
This work is copyright. All rights reserved. Other than for purposes
and subject to conditions prescribed under the Copyright Act, no
part of it may in any form or by any means (electronic, mechanical,
photo copying, microcopying, scanning, recording or otherwise) be
reproduced, stored in a retrieval system or transmitted without prior
permission from Telstra Corporation Limited ABN 33 051 775 556.
™ Trade Mark of Telstra Corporation Limited
® Registered Trade Mark of Telstra Corporation Limited
IMPORTANT
Please retain this booklet with your sales receipt
as proof of the date of purchase
Customer Service
If you require assistance in operating this product
please call the TecHelp Information Line on 1300
369 193 or contact us by e-mail at: tcpsupport@
ingrammicro.com.au
If you are trying to access a Telstra Network
Service and require assistance specifi cally related
to the network service or would like to subscribe
to the service, contact Telstra on 132200 for
residential or 132000 for business.
Product Warranty
Subject to the conditions below, Telstra
guarantees this product against any defect in
materials or workmanship under conditions of
normal use for a period of 24 months from date of
purchase.
The benefi ts conferred by this warranty are
in addition to other warranties and remedies
that are implied under the Trade Practices Act
and similar State and Territory laws (Statutory
Rights).
Subject to your Statutory Rights, the goods will
not be eligible for service under this warranty if:
a) Proof of purchase cannot be provided;
b) The defect was caused by an accident, misuse,
abuse, improper installation or operation, vermin
infestation, lack of reasonable care, unauthorised
modifi cation, loss of parts, tampering or
attempted repair by a person not authorised by
Telstra; or
c) The product has been damaged by lightning or
a mains power surge.
To obtain service during the terms of this
warranty call the TecHelp Information Line
on 1300 369 193 or contact us by e-mail at:
tcpsupport@ingrammicro.com.au
If it is necessary to have the product serviced, the
Customer Service Representative will inform you
of the product return process.
Please ensure that:
a) You provide proof of purchase;
Customer service & Product warranty