Telex BTR-24 Intercom System User Manual


 
Section 8 - Troubleshooting continued
8-2
Problem Possible Cause Solution
When the BTR-24 power switch was turned
on nothing happens. The power light does not
light.
Internal battery is completely
exhausted
Plug the AC power plug into the
BTR-24. Allow the unit at least 5
minutes for the internal battery to
receive an initial charge. Then turn the
unit on and run it off AC power.
When the BTR-24 power switch was turned
on, the unit's power light came on but the
system never booted-up after 25 seconds.
Internal battery is nearly exhausted.
On boot, an error was encountered and
the unit could not finish boot-up.
Charge the battery or run off external
AC power.
Power down the BTR-24, wait two
seconds, then power-up again.
Can't change the RF channel the BTR-24 is
on.
The base station may be set to channel
lock. This is indicated by a solid
decimal point in the bottom right of the
display.
Hold the <SELECT> button down for
about 10 seconds. This unlocks the RF
channel lock button. A user could also
reboot the BTR-24, but the beltpacks
would need to be turned off until the
BTR-24 finished booting, then turned
on.
When the TR-24 beltpack power was turned
on, the unit's power light came up, but the "1"
button light never came up and
communication never started.
Internal battery is nearly exhausted.
On boot, and error was encountered
and the unit could not finish boot-up
Charge the battery.
Power down the TR-24, wait two
seconds, then power up again.
Headphone audio from another beltpack(s) is
loud and distorted.
Microphone gain on the other
beltpack(s) is set to high.
Press and hold the <TALK> button and
"1" button until the voice prompt
indicates "MIC ADJUST" on the
offending beltpack. While holding the
<TALK> button, press and hold the "1"
button to lower microphone gain. The
factory setting is at the voice prompt
"four" level.
Headphone audio from another beltpack(s) is
too low.
The headset's microphone on the other
beltpack(s) is too far from the user's
mouth.
Microphone gain on the other
beltpack(s) is set too low.
Adjust the headset's microphone on the
suspected beltpack so it is one index
finger width straight out from the user's
mouth.
Press and hold the <TALK> button and
"1" button until the voice prompt
indicates "MIC ADJUST" on the
suspected beltpack. While holding the
<TALK> button, press and hold the "2"
button to raise the microphone gain. The
factory setting is at the voice prompt
"four" level.