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Inter-Tel
®
Model 8664/8665/8668 User Guide
Index
A
Abbreviations 9
About Battery Packs 13
About Chargers 13
About This Guide 2
About Voice Mail 22
About Your Endpoint 3
Accessing
e-mail messages 97
fax messages 100
Accessing Your Endpoint 83
Account Codes 75
ACD Agent Wrap-Up Period 87
ACD Hunt Groups 85
Active Mode 12
Adding Parties to a Conference 35
Administrators 106
Advanced Mailbox
using 94
voice mail flowchart 103
Agent Help 84
Agent IDs 85
Alternate Greeting 28
Automatic Call Answer 66
Automatic Speech Recognition (ASR) 22
Automatic System Forwarding 39
B
Backlight 9
Basic Search 79
Battery Release Buttons 8
Buttons
battery release 8
Direct Station Selection 74
feature 8
function 10
line 11
menu 9
message 42
power off 26
power on 26
PTT (Push-to-Talk) 8
softkeys 10
up and down volume 8, 66
C
Call line 11
Call Pickup (Reverse Transfer) 37
Call Waiting 33
Callbacks 30, 31
Calls
ending ACD 87
making 30, 32
making conference 35
picking up (reverse transferring) 37
placing a non-handsfree 31
placing on hold 34
receiving 32, 33
returning to a held caller 34
waiting for called endpoint 30, 31
Camp On 30, 31
Canceling
call forwarding 38
callback requests 30, 31
messages 42
queue requests 32
reminder messages 54
Cascade Levels 64
Changing
call screening transfer method 62
directory name 29
e-mail password 96
fax destination number 63
keymaps 66
message envelope 61
message search order 63
personal greeting 29
remote access password 83
transfer method 62
voice mail message envelope 61
voice mail password 60
voice mail, e-mail, and fax message envelope 102
volume levels 66
Chargers
desktop 15
Clearing Reminder Messages 54
Conference Calls 35
D
Date, Time, Name, and Extension Number 41
Default Feature Codes 103
Defaults 66, 74
do-not-disturb message chart 52
mailbox password 27