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62 Troubleshooting
The battery is worn out and needs to
be replaced. See Charging the battery
on page 8.
No battery icon appears when I start
charging the phone
It may take a few minutes before the
battery icon appears on the screen.
Some menu options appear in grey
A service is not activated. Contact
your network operator.
I cannot use SMS/text messages
on my phone
Settings are missing or incorrect.
Contact your network operator to
find out the correct SMS service
centre setting. See Text messages
on page 30.
I cannot use picture messages on my
phone
Your subscription does not include
data capability. Settings are missing
or incorrect. Please contact your
network operator.
See Help in your phone on page 7 or
go to www.sonyericsson.com/support
to order settings and follow the
instructions on the screen. See
Settings on page 48.
I cannot use the Internet
Your subscription does not include
data capability. Internet settings are
missing or incorrect. Please contact
your network operator.
See Help in your phone on page 7 or
go to www.sonyericsson.com/support
to order Internet settings, and follow
the instructions on the screen. See
Settings on page 48.
The phone does not ring or rings
too softly
Make sure that Silent mode has not
been set to On. See To turn the
ringtone off on page 46.
Check the ringtone volume. See To set
the ringtone volume on page 46.
Check the profile. See To select a
profile on page 58.
Check the call diverting options.
See To divert calls on page 27.
The phone cannot be detected
by other devices using Bluetooth
wireless technology
You have not turned the Bluetooth
function on. Make sure that the
visibility is set to show phone.
See To turn the Bluetooth function
on on page 49.
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