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Sony Personal Entertainment Organizer PEG-TJ35/TJ25 3-087-353-11 (1)
Frequently Asked Questions
If the solutions mentioned in this section do not solve your problem, refer to
“Troubleshooting Q&A” (PDF format).
My CLIÉ handheld does not work properly (page 44)
• I cannot turn on my CLIÉ handheld
• The screen is not displayed even though the POWER LED is on
• My CLIÉ handheld does not respond
• My CLIÉ handheld keeps turning itself off
• My CLIÉ handheld does not produce any sounds
• The backlight does not turn on when I adjust the brightness level
• The LCD display cannot be viewed properly
• Applications do not operate properly after a soft reset is performed
• I cannot use the Jog Dial™ navigator
Error messages (page 46)
• An error message appears repeatedly
• The message “Invalid process” appears when an application is started
I cannot enter text properly (page 46)
• My CLIÉ handheld does not recognize handwritten characters (when using
Graffiti
®
2)
• My CLIÉ handheld does not recognize handwritten characters (when using
Decuma Input)
The HotSync
®
problems (page 47)
• I cannot perform the local HotSync
®
operation
• I cannot start the HotSync
®
operation by tapping (HotSync) on the
HotSync screen
• I cannot cancel the HotSync
®
operation midway
• It takes a long time to complete the HotSync
®
operation
• Data cannot be synchronized with some applications when the HotSync
®
operation is performed
• I cannot back up some data using the HotSync
®
operation