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Making and receiving calls using multi-line phones
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Direct station selection key
Apart from line keys, service personnel can also config-
ure direct station selection (DSS) keys. You can use a
DSS key to call an internal station directly, pick up calls
for this station or forward calls directly to it.
Calling a station directly
You cannot use DSS if the user is on another call (flash-
ing LED).
Calling from the idle menu
S Press the relevant DSS key.
or
h Press the key shown to open the Overview tab
Æ page 28.
Select and confirm the DSS line. The key lights up and
a connection is established.
Consultation with the DSS station
Prerequisite: You are conducting a call and service per-
sonnel have configured the DSS key for consultation.
S Press the relevant DSS key for the consultation. The key
lights up and a connection is established. If the station
answers, you can toggle, transfer the first call or initiate
a conference.
DSS call 1
Service personnel can configure the DSS key so
that the connection is also established when the
DSS station has activated do-not-disturb or call
forwarding.
If service personnel have configured transfer in-
stead of consultation, you can only transfer the
current call to the DSS station.