E38
ADDITIONAL
INFORMATION
If your phone is not performing to your expectations, please try
these simple steps first.
Troubleshooting
Suggestion
• Make sure the AC adapter is plugged into the
base and wall outlet.
• Make sure the handset is properly seated in
the base.
• Make sure the charging contacts on the
handset and base are clean.
• Move the handset and/or base to a different
location away from metal objects or
appliances and try again.
• Press the DELETE/CH key to help eliminate
background noise.
• Make sure that the handset is not too far from
the base.
• Check both ends of the telephone line cord.
• Make sure the AC adapter is plugged into the
base and wall outlet.
• Disconnect the AC adapter for a few minutes,
then reconnect it.
• Change the digital security code (see page
E36).
• Make sure that the handset is not too far from
the base.
• Charge the handset.
Symptom
The CHARGE/IN
USE LED won't
illuminate when
the handset is
placed in the
base.
The audio
sounds weak
and/or scratchy.
Can't make or
receive calls.
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