Filter
Top Products
I cannot attach a file to an MMS message
Try performing the following actions:
• Verify that the file is a .vcf (vCard®) file, an .ics (iCalendar) file, or a media file (for example, a .jpg, .gif, or .midi file).
• Verify that the file size does not exceed 300 KB.
• Verify that the file is not copyright protected.
• If MMS templates are available for your BlackBerry® device, use a blank template to compose your MMS message.
Typing troubleshooting
I cannot check spelling
You can only check spelling in English, French, German, Italian, and Spanish.
You can only check the spelling of text that you type.
Attachment troubleshooting
A skipped content bar appears in a document
More attachment content is available for you to download to your BlackBerry® device.
To download the content, click the skipped content bar. Click More.
A message or attachment is truncated
Try performing the following actions:
• Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections.
• If "More available" appears at the end of the message or attachment, press the Menu key. Click More or More All.
A question mark appears on a slide
A question mark appears on a slide if your BlackBerry® device has not downloaded the slide.
To view the slide, highlight the slide. Click the trackball. Click Retrieve.
Synchronization troubleshooting
Email messages are not reconciling over the wireless network
Try performing the following actions:
258