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TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, these
suggestions might help.
Problem Suggestion
Low volume or unusual
sounds.
Someone has picked up another phone on the same line.
Hang up the other phone.
Severe noise interference.
Press DEL/CH to change the channel.
Keep the handset away from computers, remote control
toys, wireless microphones, alarm systems, intercoms, room
monitors, fluorescent lights, and electrical appliances.
Move the handset to another location or turn off the source of
interference.
The phone cannot be oper-
ated at a useful distance from
the base because the signal
becomes weak or noisy
(handset's range has
decreased).
Lift the base's antenna to a vertical position.
Be sure neither antenna is touching a metal surface.
Return the handset to the cradle, and recharge the battery
pack.
Replace the battery pack if necessary (see “Replacing the
Battery Pack” on Page 26).
The phone does not work or
works poorly.
Be sure the base's phone line cord and AC adapter are cor-
rectly and securely connected, and the battery pack is
charged.
The handset battery pack
does not charge.
Check the charging contacts on the handset and base.
If they are dirty, clean them with a pencil eraser.
Be sure the battery pack is connected correctly.
Replace the battery pack.
The handset does not ring or
receive a page.
Move the handset closer to the base.
Lift the base's antenna to a vertical position.
Be sure the battery pack is charged. (If the battery power is
too low, it does not have enough power to light the display.
The handset does not ring or
receive a page.
Move the base away from other electrical devices and
sources of noise.
43-1123.fm Page 23 Tuesday, September 5, 2000 11:13 AM