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Troubleshooting
ˆ
Troubleshooting
We do not expect you to have any problems with your phone, but if you do, these suggestions
might help.
Problem Suggestion
Cannot set up the dialing mode, date and
time, area code, ringer volume, speaker-
phone extension number and speaker-
phone/headset/handset volume levels
You cannot proceed to set up while you are talking or
reviewing the Caller ID information.
During set up, be sure to complete each step within 30 sec-
onds.
The stored information, such as the dial-
ing mode, area code, or ringer volume is
cleared.
A power failure occurred and all stored information has
been cleared. Set up again if necessary.
The phone does not display the callers
name and/or phone number.
The phone is receiving interference from other telephones.
Disconnect other phones and try again.
Other electrical appliances connected to the same outlet or
the telephone line noise interferes with the reception of the
Caller ID information. Keep the phone away from the inter-
fering sources.
The message waiting indicator appears
and remains on the display.
Retrieve the message.
See “Caller ID Operation” on Page 22 to delete the mes-
sage waiting indicator whether you want to retrieve it or not.
Display is blank. Be sure the AC Adapter is properly and securely connected.
No Caller ID information appears. Subscribe to Caller ID service with your phone company.
The telephone does not ring. Be sure the Do Not Disturb (DND) function is not activated.
Be sure the ringer is turned on.
Do not connect too many other types of phones to your
phone. Connecting too many non 43-1752 phones will
reduce each phones ringer volume level. Disconnect the
other types of phones.
The phone does not receive the intercom
pager signal.
Be sure the extension number is correctly set up. Every
extension’s Line 1 should be connected to the same tele-
phone number/line.
Other internal stations cannot join in a
call.
The line-lock feature locks out all other internal stations from
using the line. Press the line button to release the line-lock.
A busy signal sounds while calling a sta-
tion.
The busy signal sounds to remind you that the party you
called is using the Do Not Disturb (DND) function to lock out
all incoming calls or pages. Try to call after the called party
released DND.
Cannot redial or memory dial the phone
number.
Be sure you dial and store the correct phone number.
Try manually dialing the phone number.