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4 Section 1A: Setting Up Service
Unlocking Your Phone
Your phone should be unlocked when you purchase it or when it arrives.
In the event it needs to be unlocked, follow these steps to unlock it.
1. Press and hold to turn the phone on.
2. Press Unlock(left softkey).
3. Enter your four-digit lock code. (For security purposes, the code is not
visible as you type.)
Tip
If you can’t recall your lock code, try using the last four digits of your
wireless phone number. If this doesn’t work, call Qwest Wireless
®
Repair
at 1-888-879-0611.
Note
To select a softkey, press the key directly below the softkey text that is
displayed at the bottom left and bottom right of your phone’s display
screen. Softkey actions change according to the screen you’re viewing
and will not be displayed if there is no corresponding action available.