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SpectraLink Corporation Configuration and Administration—NetLink e340/i640 Wireless Telephone
Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation
PN: 72-1084-02-G.doc Page 54
Message Description Action
DCA Timeout The handset has detected a fault for which it
cannot recover, possibly due to a failure to
acquire any network.
Turn the handset off then on again. If error
persists, contact SpectraLink Technical
Support and report the error.
DHCP Error (1-5) DHCP Error 1 The handset cannot locate a DHCP server.
It will try every 4 seconds until a server is
located.
DHCP Error 2 The handset has not received a response
from the server for a request to an IP
address. It will retry until a server is found.
DHCP Error 3 The server refuses to lease the handset an
IP address. It will keep trying.
DHCP Error 4 The server offered the handset a lease that
is too short. The minimum lease time is 10
minutes but SpectraLink engineers
recommend at least one hour minimum
lease time. The handset will stop trying.
Reconfigure the server and power cycle the
handset.
DHCP Error 5 Failure during WEP Key rotation process
(proprietary feature).
DHCP Lease Exp
yyy.yyy.yyy.yyy
y…y = DHCP server IP address DHCP is not
responding to renewal attempts (at least one
renewal succeeded)
The handset failed to renew its DHCP
lease, either because the DHCP server is
not running, or because the configuration
has been changed by the administrator.
The handset will attempt to negotiate a
new lease, which will either work, or
change to one of the above DHCP errors (1-
4).
DHCP NACK error
yyy.yyy.yyy.yyy
y…y = DHCP server IP address
DHCP server explicitly refused renewal
The DHCP lease currently in use by the
handset is no longer valid, which forces the
handset to restart. This problem should
resolve itself on the restart. If it does not,
the problem is in the DHCP server.
DL Not On Sector Handset software download files are
incorrect or corrupted
Download new software from the
SpectraLink site per
Software
Maintenance
.
DO NOT POWER OFF The handset is in a critical section of the
software update
None. Do not remove the battery or
attempt to power off the phone while this is
displayed. Doing so may require the phone
to be returned to SpectraLink to be
recovered.
Duplicate IP The handset has detected another device
with its same IP address
If using DHCP, check that the DHCP server
is properly configured to avoid duplicate
addresses.
If using Static IP, check that the handset
was assigned a unique address
Erase Failed Download process failed to erase the
memory in the handset.
Operation will retry but may eventually
report the error "int. error: 0F" Power cycle
the phone.