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Using the Basic Features of Your SoundPoint IP® 560 Phone
3 - 7
— Press to access the new call.
Soft key labels are updated on the display showing Answer, Reject,
and Forward.
Answer the incoming call.
This places the original call on hold and refreshes the soft key labels.
To answer an incoming call on a line configured for multiple Line Keys:
>>
Do one of the following steps:
— Answer the call by pressing associated with the
second incoming call.
The first call is put on hold and the second call is answered.
— Press or the Hold soft key to put the original call on hold.
Soft key labels are updated on the display showing Answer, Reject,
and Forward.
Answer the incoming call.
This places the original call on hold and refreshes the soft key labels.
To answer an incoming call on a shared line:
1. Answer the incoming call.
2. Press or the Hold soft key.
Anyone on another phone configured to use the same shared line may
take the call by selecting the Line Key associated with the on hold call
(represented by a flashing red LED).
Note
Incoming calls may be forwarded by pressing the Forward soft key. For more
information, refer to Dynamic Forwarding on page 3-17.
Note
Incoming calls may be forwarded by pressing the Forward soft key. For more
information, refer to Dynamic Forwarding on page 3-17.