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Using the Basic Features of Your SoundPoint IP® 560 Phone
3 - 5
Answering When Not in Another Call
In all cases, the active call will appear on the graphic display showing call
duration and destination.
To answer a call using the handset:
>>
Pick up the handset.
To answer a call using Hands-Free Speakerphone mode:
>>
Do one of the following steps:
— Press .
— With the handset on-hook, press opposite the
incoming call (where the line status indicator is flashing green).
— Press the Answer soft key.
To answer a call using the headset:
>>
Press to answer the call through an optionally connected headset.
If Headset Memory Mode is activated, press or the
Answer soft key.
Answering When in Another Call
You are busy on an active call and a second incoming call arrives on the same
phone number.
• If your phone is configured for a single Line Key per line:
— The second call may cause a call waiting tone to be played and you see
the second call appearance. Caller information for the incoming call
appears on the graphic display.
Note
Incoming calls may be ignored by pressing the Reject soft key (for private lines) or
the Silence soft key (for shared lines) or Do Not Disturb during ringing. The Do
Not Disturb mode stays active when the call is dropped and will remain so until
toggled off.
Incoming calls may be forwarded by pressing the Forward soft key. For more
information, refer to Dynamic Forwarding on page 3-17.
When your SoundPoint IP 560 phone is configured for silent ring, press the ringing
Line key or the Answer soft key and you will answer the call. If your handset is
off-hook, the call is routed to the handset. If your handset is on-hook, the call is
routed to the speaker.