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5
Troubleshooting Your Phone
This chapter contains general troubleshooting information to help you solve
any problems you might encounter when you use your Polycom ®
SoundPoint® IP 450 phone. The tables in this chapter list possible trouble
symptoms, the likely causes of these problems, and the recommended
corrective actions to take.
• Power and Startup
• Controls
• Access to Screens and Systems
• Calling
• Displays
• Audio
• Productivity Suite
To obtain more detailed troubleshooting information, you can access certain
menus on your phone that test your phone hardware. For more information,
see Testing Phone Hardware on page 90.
If you require additional assistance, contact your system administrator.