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Polycom SoundPoint IP 450 User Guide
14
To answer a call using the headset:
>> Press .
If Headset Memory Mode is activated, press or the
Answer soft key.
Answering When in Another Call
If you have an active call, and an incoming call arrives on the same line, do one
of the following:
• If your phone is configured for a single Line Key per line:
— You may hear a call waiting tone, and you will see the second call
appearance. Caller information for the incoming call displays on the
screen.
• If your phone is configured for multiple Line Keys per line:
— You may hear a call waiting tone, the second Line Key indicator fast
flashes green, and an incoming call icon displays. Caller information
for the second Line Key displays on the bottom line of the screen.
• If your phone is configured for shared lines:
— You may hear a call waiting tone, the second Line Key indicator will
fast flash green, and an incoming call icon displays on the second Line
Key.
To answer an incoming call on a line configured for a single Line Key:
>> Do one of the following:
— Press or the Hold soft key to place the original call on hold.
The incoming call is highlighted. Press the Answer soft key to answer
it.
— Scroll down to access the new call.
Press the Answer soft key.
The original call is placed on hold.
Note
If your phone is configured for shared lines, the Reject soft-key is replaced by a
Silence soft key and there is no Forward soft-key. To stop the incoming call from
ringing, press the Silence soft key.
Note
You can forward incoming calls by pressing the Forward soft key. For more
information, see Using Dynamic Forwarding on page 28.