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Using the Basic Features of Your SoundPoint IP 330/320 Phone
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Press again or the Resume soft key to resume the call. The active audio
icon (one of , , or ) appears as the line indicator.
When a call has been on hold for an extended period of time, both visual and
audible alerts appear. Contact your system administrator to determine if this
feature is enabled/disabled, what the time period is, and what sound effects
are available. When active on a call, the sound effects are played at a volume
that is typically lower than the normal ringer volume.
Multiple Calls on Hold
If multiple calls are on hold, use and to switch between the calls,
then press the Resume soft key to retrieve the desired call.
If two or more calls are on hold, an indication appears on the graphic display,
for example “3/4”, indicating that this is the third call out of four calls.
If calls are on hold on more than one Line Key, all calls are combined into a
single call list. The Line Key that a call is associated with is indicated by the line
icon in reverse colors. Pressing a Line Key with calls on hold will place the
current active call on hold and resume the first call on that Line Key.
Setting Up a Conference
You can create a conference with other parties using the phone’s local
conference feature.
To set up a conference:
1. Call the first party.
Note
As using the Hold feature typically generates music or a beeping tone, avoid putting
a conference call on hold.