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Help
Troubleshooting
Problem Cause and solution
The display is not clear or is
blurry.
LThe surface of the door station is dirty. Clean it with a
soft dry cloth.
LThe surface of the door station is wet with dew. Wait for
the condensation to evaporate.
LChange the brightness of the display by pressing
{BRIGHT}.
The display is white, or black
or white lines are shown on
the display.
LStrong light such as sunlight is shining into the camera
of the door station. Though this may cause the display
image to become difficult to see, it is not a malfunction.
The colour of the display is
different from the actual
colour.
LCertain types of lighting (dusk, incandescent lighting,
etc.) may be shining into the camera. We recommend
lighting the area of the door station with white,
fluorescent light.
The display will not display
anything or no voices can be
heard.
LThe power cord is not connected. Check the
connections.
LContact our service personnel.
The ringer tone cannot be
heard.
LThe ringer volume is turned off. Turn it on.
LThe power cord is not connected. Check the
connections.
LContact our service personnel.
I cannot talk to the visitor or
the ringer tone rings
regularly.
LPress and hold {BRIGHT} for about 10 seconds until a
beep sounds. Wait for another 10 seconds and try
again.
LContact our service personnel.
Sound cuts in/out or fades. LThe surroundings of the monitor station or the door
station are noisy. If you are using {PUSH} mode or
{AUTO} mode, your conversation may be interrupted.
Try {HOLD} mode.
{AUTO} mode does not
operate properly.
LYour voice is not loud enough or your initial reply is too
long (must be less than 1 second). Try a different voice
volume or change the length of your answer until the
monitor station beeps.
Your voice cannot be heard
by the outside visitor.
L{ANSWER} switch is set to {HOLD} mode. Only while
you press {TALK}, the outside visitor can hear your
voice. Select another setting.
The display turns off during a
conversation (Sound
continues).
LYou talked for more than about 3 minutes in {HOLD}
mode. The maximum display time is approximately 3
minutes.
G201CE(E).book Page 36 Friday, November 11, 2005 4:46 PM