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For assistance, please visit http://www.panasonic.com/phonehelp 71
Answering system
I cannot dial the phone
number edited in the
caller list.
LThe phone number you dialed might have an incorrectly
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 29).
The 2nd caller’s
information is not
displayed during an
outside call.
LIn order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your
telephone service provider again to activate this
specific service, even if you already subscribed to both
Caller ID and Call Waiting with Caller ID services
(CWID).
Problem Cause/solution
I cannot listen to
messages from a remote
location.
LA touch tone phone is required for remote operation.
LEnter the remote code correctly (page 48).
LThe answering system is off. Turn it on (page 49).
The unit does not record
new messages.
LThe recording time is set to “Greeting only”. Select
a different setting (page 51).
LThe message memory is full. Erase unnecessary
messages (page 46).
LIf you subscribe to the Voice Mail service, messages
are recorded by the telephone service provider not your
telephone (page 50).
I cannot operate the
answering system.
LSomeone is operating the answering system.
LIf someone is talking on a conference call, you cannot
operate the answering system. Try again later.
The message indicator
on the handset slowly
flashes amber.
LNew messages have been recorded. Listen to the new
messages (page 45, 46).
I cannot hear a message
from the speaker when
the answering system is
recording a message.
LThe call screening feature is turned off. Turn it on (page
51).
LThe volume for the base unit is turned off. Turn the
volume up by pressing {^} on the base unit.
Problem Cause/solution
TH111(e).book Page 71 Thursday, June 8, 2006 10:35 AM