Useful Information
42
Making/answering calls, intercom
Problem Cause/solution
w is flashing. L The handset is not registered to the base unit.
Register it (page 29).
L The handset is too far from the base unit.
Move closer.
L The base unit’s AC adaptor is not connected.
Check the connections.
L You are using the handset or base unit in an
area with high electrical interference. Place
the base unit and use the handset away from
sources of interference.
Noise is heard, sound cuts in
and out.
L You are using the handset or base unit in an
area with high electrical interference. Place
the base unit and use the handset away from
sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL (JetStream) service,
we recommend that you contact your
DSL/ADSL service provider to have a
DSL/ADSL Splitter installed. We do not
recommend the use of generic DSL/ADSL
filters. Contact your DSL/ADSL service
provider for details.
The handset does not ring. L The ringer volume is turned off. Adjust ringer
volume (page 22).
L Night mode is turned on. Turn it off
(page 26).
I cannot make a call. L The handset is too far from the base unit.
Move closer and try again.
L Another unit is in use. Wait and try again later.
L If you are using a BT double adaptor to
connect the unit, remove the adaptor and
connect the unit to the phone wall socket
directly. If the unit operates properly, check or
replace the adaptor.
L You dialled a call restricted number (page 27).
L The key lock feature is turned on. Turn it off
(page 18).
L The unit is not designed to be used with
rotary/pulse dialling services.