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SMS (Short Message Service)
Caller information is
slow to display.
L Depending on your service provider/telephone
company, the unit may display the caller’s information
at the 2nd ring or later.
L Move closer to the base unit.
Time on the unit has
shifted.
L Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“Manual” (off) (page 23).
The name stored in the
phonebook is not fully
displayed while an
outside call is being
received.
L Edit the phonebook entry name to fit in 1 line of text
(page 20).
Problem Cause/solution
The SMS message
centre number is
logged in the caller list
and the message is
not received.
L Someone tried to send you a message while SMS is
turned off. Turn it on (page 34).
I cannot send or
receive SMS
messages.
L You have not subscribed to the appropriate service.
Contact your service provider/telephone company.
L The SMS message centre number(s) are not stored or
are incorrect. Store the correct numbers (page 34).
L Message transmission was interrupted. Wait until the
message has been sent before using other telephone
functions.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit
and the telephone line jack. Contact your DSL/ADSL
provider for details.
“FD” is displayed. L The unit could not connect to the SMS message
centre. Confirm that the correct SMS message centre
numbers are stored. Confirm that SMS is turned on
(page 34).
“FE” is displayed. L An error occurred while sending the message. Try
again.
“E0” is displayed. L Your phone number is permanently withheld or you
have not subscribed to the appropriate service.
Contact your service provider/telephone company.
Problem Cause/solution
TG7511_7521BX(e).book Page 51 Tuesday, June 15, 2010 2:10 PM