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60 For assistance, please visit http://www.panasonic.com/consumersupport
Making/answering calls, Intercom
Problem Cause & solution
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
LMove the handset and the base unit away from other
electrical appliances.
LMove closer to the base unit.
LRa ise the base unit antennas.
LTurn on the clarity booster feature (page 21).
LIf your unit is connected to a telephone li ne with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
The handset and base
unit do not ring.
LThe ringer volume is turned off. Adjust it (p age 36, 42).
I cannot make a call. L The dialing mode may be set incorrectly. Set the dial
mode (page 18) to match the type of telephone service
you have (tone or pulse).
LIf the base unit (including answering system) is in use,
you may not be able to make a call. Try again later.
LWhil e liste ning to messages using the handset, you
cannot make a call. Exit by pressing {OFF}.
I cannot redial by
pressing {REDIAL}.
LIf the last number dialed was more than 48 digits long,
the number will not be redialed correctly.
LIf you press {REDIAL} after you have started dialing,
this button functions as the {PAUSE} button. To redial,
do not dial any numbers before pressing {REDIAL}.
I cannot have a
conversation using the
headset.
LMake sure that an optional he adset is connected
properly (page 57).
LIf “SP-phone” is displayed on the handset, press {C}
to switch to the headset.
I cannot make long
distance calls.
LMake sure that you have long distance service.
I cannot page the
handset or base unit.
LThe call ed handset is too far from the base unit.
LThe call ed unit is in use. Try again later.