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19
I cannot make or receive
calls.
L The base unit’s AC adaptor or
telephone line cord is not connected.
Check the connections.
L The call bar feature is turned on. Turn it
off (page 13).
L You dialled a call restricted number
(page 15).
L The key lock feature is turned on. Turn
it off (page 10).
L The dialling mode may be set
incorrectly. Change the setting
(page 9).
The unit does not ring. L The ringer volume is turned off. Adjust
the ringer volume (page 12).
The handset display is
blank.
L The handset is not turned on. Turn the
power on (page 6).
The handset will not turn
on.
L Make sure that the batteries are
installed correctly (page 6).
L Fully charge the batteries (page 6).
I have changed the
display language to a
language I cannot read.
L Change the display language (page 8).
A busy tone is heard
when {C} is pressed.
L The handset is too far from the base
unit. Move closer and try again.
Problem Cause/solution
Noise is heard, sound
cuts in and out.
L You are using the handset or base unit
in an area with high electrical
interference. Re-position the base unit
and use the handset away from
sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL
filter between the base unit and the
telephone line jack. Contact your DSL/
ADSL provider for details.
I fully charged the
batteries, but 7 still
flashes.
L Clean the charge contacts and charge
again (page 6).
L It is time to replace the batteries
(page 6).
I fully charged the
batteries, but the
operating time seems to
be shorter.
L Clean the battery ends (S, T) and the
charge contacts with a dry cloth, and
charge again.
Problem Cause/solution
TG1311_1312_1313BX(e).book Page 19 Tuesday, September 2, 2008 10:36 AM