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4.1 Troubleshooting
User Manual 179
My proprietary telephone does not have
a feature button.
• Some models do not have the feature button.
Change a flexible button to the desired
button. ( 3.1.3 Customising the Buttons)
Enter the specified feature number instead
of the feature button. ( 1.1.1 Before
Operating the Telephones)
A reorder tone is audible or "Restricted"
is displayed.
• The telephone is locked.
Unlock your telephone. ( 1.5.3
Preventing Other People from Using Your
Telephone (Extension Lock), 2.1.1 Extension
Control)
• Toll restriction is activated.
Consult your manager or dealer.
• An account code is required. ( 1.2.7
Calling without Restrictions, Using an Account
Code (Account Code Entry) in 1.2.1 Basic
Calling)
I cannot make an outside call using the
One-touch Dialling button or speed
dialling.
• A line access number was not stored.
A line access number is required for outside
calls. ( 1.2.1 Basic Calling, 3.1.3
Customising the Buttons)
I cannot remember the feature numbers.
• Ask your dealer to change the feature
numbers for easier use.
While talking to an outside party, the line
is disconnected.
• The time limit has run out. ( 1.4.1
Transferring a Call (Call Transfer), 1.4.5 Multiple
Party Conversation)
Consult your dealer to extend the time, if
necessary.
Redialling does not function. • The stored number was more than 32 digits
or an extension number. ( 1.2.3 Redial)
The personal computer and fax machine
communication failed.
• An indication tone may have interrupted
communication. ( 1.7.9 Protecting Your
Line against Notification Tones (Data Line
Security))
I do not want to show my telephone
number to the calling or called party's
telephone.
• Consult your manager or dealer.
I want to show my telephone number to
the calling or called party's telephone.
• ( 1.7.4 Displaying Your Telephone Number
on the Called Party and Caller’s Telephone
(Calling/Connected Line Identification
Presentation [CLIP/COLP]))
Problem Remedy