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1.8 Utilising the Call Centre
User Manual 111
• * The status will be as follows:
Ready Not Ready
Not Ready Ready
Wrap-up Not Ready
• The Log-in/Log-out of a specified group button light shows the current status as follows:
Off: Log-in mode
Red on: Log-out mode
• The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode or Ready
mode.
The Wrap-up button light shows the current status as follows:
Off: Ready mode
Red on: Not Ready mode
Flashing red: Wrap-up mode
• In Wrap-up mode/Not Ready mode, your extension does not receive calls through any
group, even if it belongs to multiple groups.
• There may be at least one extension in the incoming call distribution group that is in the
Log-in mode.
• The Supervisor extension can control the Log-in/Log-out status of other extensions.
For more information, refer to "1.8.2 Monitoring and Controlling the Call Status of an
Incoming Call Distribution Group (Incoming Call Distribution Group Monitor)".
Customising Your Phone
• 3.1.3 Customising the Buttons
Create or edit a Log-in/Log-out button, a Log-in/Log-out of a specified group button or
a Wrap-up button.