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4.1 Troubleshooting
180 User Manual
I cannot send a call waiting tone to the
dialled extension.
• The other party has not set the Call Waiting
feature.
( Sending a Call Waiting Tone (Call
Waiting), 1.4.4 Answering Call Waiting, 1.7.3
Receiving Call Waiting (Call Waiting/Off-hook
Call Announcement [OHCA]/Whisper OHCA))
• The other party has set Data Line Security.
( 1.7.9 Protecting Your Line against
Notification Tones (Data Line Security))
I forgot the password. • Ask the manager to assist you.
( 2.1.1 Extension Control)
The background music started suddenly.
• Turn off the music.
( 1.7.8 Turning on the Background Music
(BGM), 2.1.4 Turning on the External
Background Music (BGM))
I do not want to display a number which
is stored in memory.
• Conceal the number.
( Storing Names and Numbers, 3.1.3
Customising the Buttons)
I want to confirm my extension number.
• ( Your Extension Number in 1.1.1 Before
Operating the Telephones)
The date and time are not correct. • Set the date and time by system
programming. ( Date & Time [000] in 3.3.2
System Programming)
The display is not shown well.
• Change the Display contrast level.
( 3.1.2 Settings on the Programming Mode)
I want to distinguish the tones.
• ( To distinguish the ringing tones for each
CO, INTERCOM or ICD Group button (Digital
proprietary telephone only), 3.1.3 Customising
the Buttons)
The MESSAGE button light lit. • Another extension left you a message
waiting indication while you were on the
phone or away from your desk.
Problem Remedy