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1.8 Call Center
82 User Manual
• * The status will be as follows:
Ready Not Ready
Not Ready Ready
Wrap-up Not Ready
• The Log-in/Log-out of a specified group button light shows the current status
as follows:
Off:
Log-in mode
Red on:
Log-out mode
• The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode
or Ready mode.
The Wrap-up button light shows the current status as follows:
Off:
Ready mode
Red on:
Not Ready mode
Flashing red:
Wrap-up mode
• In Wrap-up mode/Not Ready mode, your extension does not receive calls
through any group, even if it belongs to multiple groups.
• There may be at least one extension in the incoming call distribution group that
is in the Log-in mode.
Customizing Your Phone
• 3.1.3 Customizing the Buttons
Create or edit a Log-in/Log-out button, a Log-in/Log-out of a specified
group button or a Wrap-up button.