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4. Answering Calls
44 Issued April 2000 DBS-32-755
Picking Up Calls
To answer various types of calls, use the following procedures.
1. Pick up the handset or press
ON/OFF
.
2. Do one of the following:
*The DBS allows extensions to be grouped into paging groups. When you
issue a page, you can specify the paging group, so that your announcement is
heard only on the phones that are members of that group. Paging groups
often include people whose work is related. (See “Paging” on page 50.)
**
Some offices have after-hours calls ring on a central bell (often called a
“universal night answer” device) or over a paging system using an external
speaker. Dialing “78” allows you to answer these after-hours calls.
Holding Calls
Putting a Call on Hold
Press
HOLD
during a call.
If the call is on an outside line, retrieve the call by pressing the appropriate
line key. (The line key will be flashing green.)
If the call is an extension, retrieve it by pressing
HOLD
a second time, or by
pressing the flashing FF key.
To answer . . . Do the following . . .
A call ringing at someone
else’s phone
Press the flashing FF key.
An extension in your paging
group*
Dial
70
.
Note:
Calls are answered in the following prior-
ity order:
• Page call
• Internal call
• Outside line.
An extension outside your
paging group*
a. Dial
79
.
b. Dial the number of the ringing extension.
After-hours calls ringing over
a paging speaker or night
answer device
**
a. Pick up the handset or press
ON/OFF
.
b. Dial
78
.