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Problem Possible cause(s) Solution(s)
Badaudioquality
(crackles,echo,etc.).
1.Interferencefromnearbyelectricalappliance.
2.Baseunitisinstalledinaroomwiththickwalls.
3.Thehandsetistoofarfromthebaseunit.
4.IfyouhaveBroadband/ADSLyouneedainline
lter(notsupplied).
1.Tryadifferentconnectionpoint,onethatisawayfromother
electrical appliances.
2.InstallthebaseunitinaDIFFERENTroomORuse
EXTENSIONleads.
3.MoveCLOSERtothebaseunit.
4.Ensureain-lineADSLlterisinstalledonallphonesockets
between wall plate and your phone.
CallerIDdoesnotwork. Servicenotactivated. CheckyourSUBSCRIPTIONwiththeSERVICEprovider.
Phonedoesnotringwhen
a call comes in.
1.Theringerisoff.
2. Too many phones are sharing the same phone
line.
3.Baseunitnotpluggedin.
1.TurnONtheringer.
2. Disconnect some of the phones from the phone line.
3.CheckbaseunitCONNECTIONS.
Keypad does not work. Keypad may be locked. UNLOCKthekeypad.
Busytone+inuselighton. 1.Otherhandsetmaystillbeconnected.
2. Check power supply connection.
1.CheckALLhandsetsandENDallcalls.
2.CheckCONNECTIONStowallandbase.
Handsetregistrationfails
continuously.
The base memory may be full. Deleteun-usedhandsetandtryagain.
Cannotmake/answera2nd
call
2ndcallservicecanbeactivated. Checkwithyourserviceprovider.Checktherecallselectionis
correct.
AppENDIx