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Appendix
TROUBLESHOOTING
Problem(s) Tip(s)
No dial tone
• Check your phone connections.
• The handset may be out of range. Move closer to the base.
• The battery capacity may be low. Charge battery.
Signal icon flashing
• The handset may be out of range. Move closer to the base.
• If the handset displays UNREGISTERED, register the handset. See page
22.
Registration fails
continuously
• Your base memory may be full. Delete an un-used handset and try again. See
page 22.
No parking tone
• The handset may not be placed properly on the cradle. Try again.
• Charging contacts may be dirty. Disconnect the power supply first and then
clean contacts with a damp cloth.
• Turn on the handset tone. See page 19.
Handset on the charger
does not charge
• The batteries may be defective. Purchase new batteries from your dealer.
• Check that the batteries are inserted correctly.
• Make sure the handset is placed properly on the charger. The battery icon
animates while charging.
No display
• Check that the batteries are charged.
• Check the power and phone connections.
Bad audio (crackles,
echo, etc.)
• If you have Broadband installed you MUST install high quality line filters (not
supplied) on all phone sockets. This is not a problem with your phone.
• The handset may be nearly out of range. Move closer to the base unit.
• The phone may be interfered by nearby electrical appliances. Move the base
unit.
• The phone may be at a location with thick walls. Move the base unit.
Handset does not ring
• Check that the handset ringer is turned on. See page 19.
Caller ID does not
display number
• Caller ID service may not be activated. Check with your service provider.
• The caller’s information may be withheld or is unavailable.
Cannot make/answer a
2nd call
• 2nd call service may not be activated. Check with your service provider.
• Check that the recall selection is correct. See page 20.
• Check that the correct country is selected. See page 10.