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12 How to get help
Getting help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
www.nortel.com
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distr ibutor
or authorized reseller, contact the technical support staff for that distributor
or reseller.
Nortel Multimedia Communications Server 5100
Nortel IP Phone 1535 Installation and Commissioning
NN43160-300 00.13 Preliminary
Release 4.0 22 August 2007
Copyright © 2007, Nortel Networks
.