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How to get help
Contents
This section contains information on the following topics:
•
Getting help from the Nortel web site
•
Getting help over the telephone from a Nortel Solutions Center
•
Getting help from a specialist by using an Express Routing Code
•
Getting help through a Nortel distributor or reseller
Getting help from the Nortel web site
The best way to get technical support for Nortel products is from the Nortel
Technical Support web site:
w
ww.nortel.com/support
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. From this site, you can:
•
download software, documentation, and product bulletins
•
search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
• sign up for automatic notification of new software and documentation
for Nortel equipment
•
open and manage technical support cases
Getting help over the telephone from a Nortel Solutions Center
If you do not find the information you require on the Nor tel Technical Support
web site, and you have a Nortel support contract, you can also get help over
the telephone from a Nortel Solutions Center.
In North Amer ica, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following web site to obtain the telephone
number for your region:
w
ww.nortel.com/callus
Nortel Multimedia Communications Server 5100
Nortel IP Phone 1535 Installation and Commissioning
NN43160-300 00.13 Preliminary
Release 4.0 22 August 2007
Copyright © 2007, Nortel Networks
.