Your system may use an IntraMail,
UltraMail, or NVM-Series Voice
Mail with Automated Attendant
system. Voice Mail provides com-
prehensive voice messaging capa-
bility as well as a sophisticated Automated Attendant, including:
● Automated Attendant
Automated Attendant automatically answers your system’s
incoming calls. After listening to a customized Automated
Attendant greeting, callers to your company can dial a system
extension or use Voice Mail.
● Leaving a Message
When you call a co-worker who doesn’t answer, is busy on
the phone or in Do Not Disturb, you can easily leave them a
voice message in their mailbox. There is no need for you to
call back later.
● Call Forwarding to Voice Mail
When you forward your calls to Voice Mail, calls to your
phone go to your Voice Mail mailbox. Your callers then leave
you a voice message instead of calling back later. You can
enable forwarding for all calls immediately, for unanswered
calls, or for calls to your phone when you are busy.
● Transferring to Voice Mail
You can Transfer a call to your mailbox or a co-worker’s
mailbox. After the Transfer goes through, your caller will
hear your co-worker’s entire greeting and can leave a mes-
sage in the mailbox.
● Conversation Record
While on a call, you can have Voice Mail record your conver-
sation. You just press your uniquely programmed Conversation
Record key or a soft key. Once recorded, Voice Mail stores the
conversation as a new message in your mailbox. After calling
your mailbox, you can save, edit or delete the recorded conver-
188
Voice Mail
End the frustration of
missed calls, inaccurately
written messages and
telephone tag.
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