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Troubleshooting and tips
No sound or minimal volume
NosoundVolume,minimal
Cause
Troubleshooting
Volume set wrongly.
► Tap on the symbol for settings on your Pocket LOOX.
► Touch the audio symbol:
► Select the tab for headphones, microphone or loudspeaker.
► Adjust the volume using the slide control.
Poor reception via GPS
GPSpoorreception
Cause
Troubleshooting
Your Pocket LOOX
is installed in a bad
position in your vehicle.
► Change the installation position of the Pocket LOOX.
Your vehicle’s windshield
is coated.
► Use an external GPS antenna (available as an accessory).
Customer Service
Hotline/helpdesk
If you are unable to solve a certain problem, ple ase contact NAVIGON C usto m er Service
at 888-848-0701. Additional details are contained in the "Safety " and "Warranty" manu als.
Please have the following information ready when you call:
• The mod el name an d serial number of the Pocket LO OX . The serial number can
be found on a label in the battery compartment or in the system information; see
chapter "
Displaying system information", Page 30.
• Notes of any messages tha
t appear on the display and information on acoustic signals.
• Any changes you ha ve made to the hardware or software after receiving the Pocket LOOX.
• Your system configuration
and all peripheral devices connected to your s ystem.
• Your sales receipt.
A26391-K197-Z126-1-7619 , edition 1 35