Filter
Top Products
Specifications
50003510 Revision A 215
Feature Capacities
The SX-200 EL and SX-200 ML systems offer a wide range of features through software
packages. These are outlined in the Features Description section of this guide. A full description
appears in the E-docs under Program Features. Maximum capacities that apply to system
features are listed in the following table.
Feature Capacities
Feature
SX-200 EL/ML
Limitations
Maximum number of simultaneous calls - 2 cabinet configuration
- 7 cabinet configuration
90
248
Maximum number of speech paths or channels used by any call
any call with DTMF
2
3
Maximum number of simultaneous consultations 5
Maximum number of simultaneous add-on (3-way) calls 5
Maximum number of simultaneous station-controlled conference calls 5
Maximum number of parties in conference at one time 5
Maximum number of calls that can simultaneously be camped on to a station,
trunk group, or hunt group
247
Maximum number of simultaneous callbacks that can be enabled 100
Maximum number of simultaneous call forwards that can be enabled 650
Maximum number of simultaneous “Dial 0” calls 48
Maximum number of ONS telephones ringing simultaneously per bay 32
Maximum number of messages queued in the system 750
Maximum number of hunt groups 99
Maximum number of hunt groups in ACD 99
Maximum number of ACD agents that may be defined 999
Maximum number of active agents in ACD per bay 25
Maximum number of calls that can be simultaneously connected to
Music-on-Hold
unlimited
Maximum number of stations in a station hunt group 50
Maximum number of stations in a call pickup group 50
Maximum number of dial call pickup groups 50
Maximum number of trunks assignable to night stations 200
Maximum number of trunks in a trunk group 50
Maximum number of trunk groups 50
Maximum number of calls that can override a given extension 1
Maximum number of attendant consoles 11
Maximum number of attendant consoles on a Digital Line Card 4
Maximum number of calls that can be simultaneously held by one attendant 8
Page 1 of 3