Message Features
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• Press 9 to delete the message.
Recovering Deleted Voice Messages
You can recover deleted voice messages within a specific time frame before they are erased
from the system. The time frame can be up to 24 hours and is programmed by your voice mail
administrator. Any recovered messages are restored as saved messages in your mailbox.
To recover deleted voice messages:
1. Access your mailbox as described on page 5.
2. Press 5 to select the Message Options menu.
3. Press 2 to select the Recover Deleted Messages menu.
4. Do one of the following:
• Press 1 to listen to your deleted messages. After each message you can:
- Press 1 to replay the message.
- Press 2 to reply to the message.
- Press 3 to forward the message.
- Press 4 to listen to the previous message.
- Press 5 to play the message envelope.
- Press 6 to listen to the next message.
- Press 7 to recover the message.
• Press 2 to recover all deleted messages.
• Press 3 to permanently delete all deleted messages.
Canceling Unheard Voice Messages
You can cancel unretrieved messages that you have sent to other subscribers. You cannot
cancel messages that you have sent to group lists.
To cancel unheard voice messages:
1. Access your mailbox as described on page 5.
2. While listening to the voice mail main menu, press 5 to select the Message Options menu.
3. Press 1 to select unheard messages.
4. When prompted, enter the mailbox number containing the unheard message.
5. Press # to confirm the mailbox number. The system tells you how many messages you
have in the mailbox and then plays them for you.
6. While listening to the message, press 9 to delete the message.
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2. If the “Swap 7 and 9” feature is enabled, you must press 7 instead of 9 to delete messages. For more information, see
page 11.