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Unified Voice Messaging and Embedded Voice Mail User Guide
6
Message Features
The following are mailbox message features.
Listening to Messages
To listen to messages:
1. Access your mailbox as described on page 5.
2. Do one of the following:
• Press 1 to listen to new messages.
• Press 3 to listen to saved messages.
3. While you are listening to a voice message, you can use the following options:
• Press # to skip to the end of the recording.
• Press 1 to rewind three seconds and replay the message.
• Press 2 to pause. Press # to continue.
• Press 3 to skip ahead three seconds.
• Press 4 to lower the volume.
• Press 5 to play the message envelope.
• Press 6 to raise the volume.
• Press 7 to save the new message in your mailbox.
• Press 9 to delete the message.
1
After listening to a message, you have the following options:
• Press 1 to replay the message from the beginning.
• Press 2 to reply to the message. Then do one of the following:
• Press 1 to leave a voice message for the subscriber (you cannot leave messages for
outside callers).
• Press 2 to place a return call. If the number is available, your call is transferred to the
caller’s extension or telephone number.
• Press 3 to forward a copy of the message to another subscriber. If you want to include an
introduction, press 1. Otherwise, press # to forward the message without additional
comments.
• Press 4 to listen to the previous message.
• Press 5 to play the introductory message envelope. See “Changing the Message Envelope”
on page 13 for more information.
• Press 6 to listen to the next message.
• Press 7 to save the new message in your mailbox.
1. If the “Swap 7 and 9” feature is enabled, you must press 7 instead of 9 to delete messages. For more information, see
page 11.