Mitel 5624 Wireless Office Headset User Manual


 
5624 Wireless Handset User Guide
22
Call Handling
During a call you may need to use features, such as Hold, Transfer, Conference, Callback, and
Call Park.
You access these features during a call by pressing the "More" soft key. It displays the In Call
menu.
Hold
1. Press the "More" soft key.
2. Select "Hold" to put the call on hold.
To Retrieve a Held Call
1. Select "Retr." to retrieve the call.
Transfer to a New Call (Unsupervised)
To transfer a call to another party when there is one ongoing call:
1. Press "More".
2. Select "Transf. to new".
3. Press "Select".
4. Enter the number to which the party will be connected or select a contact in the local or
company phonebook.
5. Press "OK" to transfer the call.
Supervised Transfer
1. Press "More".
2. Select "New Call."
3. Enter the number to which the party will be connected or select a contact in the local or
company phonebook.
4. Press "More".
5. Select "Transf. to <extension>".
6. Press "Select".