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Modem Connection Problems
Unable to dial out
z Do not install your Pocket PC in the cradle. You cannot dial out if your
Pocket PC has an active connection with your desktop computer.
Make sure that the telephone line is connected correctly.
Make sure that the telephone line is analog. Do not connect a
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modem to a
ith a digital
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Make sure that the telephone line is connected correctly.
Network Connection Problems
z Make sure that the network card is compatible with your Pocket PC.
z Make sure that you have installed the proper drivers for your Pocket PC.
z In the properties for your network card, make sure that you have correctly
configured the IP settings, and the addresses of your DNS servers and/or
WINS servers. Your network administrator can verify this.
z Make sure that you have added necessary server information.
z If Network Connection is not listed as a connection method in the ActiveSync
dialog box when starting synchronization, wait a few minutes and try again.
Also, if synchronization does not start right away, the network is probably
busy, and it may take a minute for your Pocket PC to connect to the network.
digital telephone line unless it is specifically designed for use w
line.
e to dial out but unable to make a proper connection
Make sure that the network you are trying to connect supports the
Point-to-Point Protocol (PPP). Your ISP or network administrator can verify
this.
z Make sure that your dialing location is correct.
Make sure that the phone number you are trying to reach is correct.
M dem connection is unreliable
Make sure that the modem is installed prope y. rl
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