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Inter-Tel
®
Model 8560/8660 User Guide
FINDING YOUR WAY
WELCOME
Your new Model 8560 digital or 8660 IP endpoint provides access to several features,
each of which is described in this guide. The About This Guide section below lists the
different sections in this user guide and describes the type of information you can find
there. If you need to access information quickly, refer to the Quick Reference Guide
attached to the front of this guide. You can also tear out the pocket guide to keep as a
handy reference for features you are likely to use while away from the office (Remote
Feature Access and Voice Mail).
Because the Model 8560 and Model 8660 look and function similarly (see page 5 for
IP exceptions), the instructions for using the endpoint features for these two endpoints
are combined in this single user guide.
ABOUT THIS GUIDE
This guide contains instructions for using the Model 8560 and 8660 IP on the Inter-
Tel
®
telephone system. To help you find information more quickly, this guide is
divided into five separate sections, as indicated by the tabs.
These sections include the following:
• Finding Your Way: This section provides you with a picture of the endpoints
and includes general information designed to help you find what you need.
• Getting Started: This section includes basic endpoint and voice mail informa-
tion, and provides instructions on how to perform everyday tasks, such as
answering calls, making calls, and using voice mail.
• Moving On: In this section you’ll learn how to use advanced endpoint and voice
mail features.
• Using E-Mail Reader: This section includes information on how to use the
advanced messaging features available with E-Mail Reader.
• Learning More: This section outlines how your administrators can help if you
experience a problem with your endpoint. It also provides you with a list of Fre-
quently Asked Questions (FAQs) so you can troubleshoot problems and learn
more about the system.
In addition, this guide contains a list of default feature codes (see page 100) and an
index (see page 105) for easy reference.
NOTE: Because the telephone system is very flexible and programmable, the proce-
dures for using the features might vary slightly from the descriptions in this guide. If so,
your trainer or system administrator can tell you how your system differs and how to
use the features.