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105
Inter-Tel
®
Model 8560/8660 User Guide
Index
A
Abbreviations 7
About This Guide 2
About Voice Mail 9
About Your Endpoint 3
Accessing
e-mail messages 87
fax messages 90
voice mail messages 39
Accessing Your Endpoint 76
Accessing Your Mailbox 37
Account Codes 68
ACD Hunt Groups 78
Adding Parties to a Conference 27
Adjusting Your Endpoint’s LCD Contrast 17
Adjusting Your Endpoint’s Viewing Angle 16
Administrators 96
Advanced Mailbox
using 84
voice mail flowchart 93
Agent Help 77
Agent IDs 78
Alphanumeric Mode 13
Alternate Greeting 19
Answering Calls 25
Assigning Secondary Extension Buttons 67
Automatic Call Answer 51
Automatic Call Distribution (ACD) 78
Automatic Speech Recognition (ASR) 11
Automatic System Forwarding 30
B
Background Music 51
Basic Search 72
Blocking Calls 23
Buttons
dialpad 3
Direct Station Selection 66
feature 65
lamps 8, 13
LCD menu 7
message 36
mute 27
secondary extension 67
special 6
C
Call Logging, using 69
Call Pick Up (Reverse Transfer) 29
Call Waiting 25
Callbacks 22, 24
Calls
answering 25
blocking 23
ending ACD 80
forwarding 30
making 21, 24
making conference 27
placing a non-handsfree 21
placing on hold 26
receiving 22, 25
receiving non-handsfree 23
returning to a held caller 26
waiting for called endpoint 22
Camp On 22
Canceling
call forwarding 30
messages 36
unheard voice mail messages 44
Cascade Levels 58
Changing
call screening transfer method 55
directory name 20
e-mail password 86
fax destination number 56
keymaps 51
language 52
message search order 57
personal greeting 20
remote feature access password 76
transfer method 55
voice mail message envelope 54
voice mail password 53
voice mail, e-mail, and fax message envelope 92
volume levels 50
Clearing Reminder Messages 47
Conference Calls 27
Connecting a Headset 33
Creating Station Speed-Dial Buttons 62