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FINDING YOUR WAY
Axxess
®
Model 8560 Phone and Model 8660 IP Phone User Guide
WHAT YOU SEE AND HEAR
As you can see, your Model 8560/8660 Phone and telephone system come equipped
with a lot of “bells and whistles.” To help you understand what everything means, it is
recommended that you read the following information before you use your phone.
• Your telephone system may be programmed for one or two dial tones. Systems
with two dial tones have one for intercom calls and one for outside calls.
• Many features “time out” if you wait too long before performing the next step. If
this happens, you must hang up and start again.
• If you hear four fast tones or repeating fast tones, you have pressed an invalid
button combination, tried to select a restricted line, dialed a restricted or invalid
number, dialed too slowly between digits, or waited too long before performing
the next step. Hang up and try again.
• Some Model 8560 Phones and 8660 IP Phones have red and green lamps in the
feature buttons. Green indicates a call is ringing, holding, or active on your
phone. Red means the call is on another phone. If the buttons only light red,
either your phone does not have the green lamps, or the system may not be pro-
grammed to support the two lamp colors.
NOTE: Your phone may be programmed to always use red lamps for calls ringing
directly to your phone. If you are uncertain about the configuration, ask your sys-
tem administrator.
• The button lamps may be solidly lit or flashing to indicate the status of a call or
feature. To avoid confusion, this guide uses different icons to signify that a lamp
is unlit ( ), lit ( ), or flashing ( ).
• “Off-hook” means that either the handset is lifted or the speakerphone is on (is
lit). “On-hook” indicates that the handset is in the cradle or the speakerphone is
off. For example, you must first go “off-hook” to make a call, but you must go
“on-hook” to end a call.
• If the button and the Message Indicator Lamp are lit when using a direc-
tory or entering a message, you are in alphanumeric mode, which allows you to
enter letters. If the button and the Message Indicator Lamp are unlit, you
are in numeric mode and can only enter numbers and special characters.
• “Handsfree” mode indicates that a call is connected through the speakerphone
(i.e., you don’t have to lift the handset to speak). While in handsfree mode, you
can make or receive calls.
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