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Inter-Tel® Model 8524/8525/8526 User Guide
Index
A
About This Guide 2
About Voice Mail 12
About Your Endpoint 3
Accessing
e-mail messages 79
fax messages 82
Accessing Your Endpoint 67
Account Codes 60
ACD Agent Wrap-Up Period 71
ACD Hunt Groups 69
Administrators 88
Advanced Mailbox
using 76
voice mail flowchart 85
Agent Help 68
Agent IDs 69
Alternate Greeting 20
Answer A Call 9
Automatic Call Answer 47
Automatic Speech Recognition (ASR) 12
B
Basic Button Functions 5
Basic Search 63
Battery Packs 7
Battery Packs & Headset 7
Buttons
message 32
C
Call Forwarding 29
Call Pickup (Reverse Transfer) 28
Call Screening 60
Call Transfer 26
Call Waiting 24, 32
Callbacks 23
Calls
ending ACD 71
making 22
making emergency 24
picking up (reverse transferring) 28
redirecting 23, 24
Canceling
messages 32
Cascade Levels 52
Changing 46
call screening transfer method 50
directory name 21
e-mail password 78
fax destination number 51
message envelope 49
message search order 51
personal greeting 21
ring type 46
transfer method 50
voice mail message envelope 49
voice mail password 48
voice mail, e-mail, and fax message envelope 84
Conference Calls 57
D
Date, Time, Name, and Extension Number Display 31
Default Station Operation 47
Defaults
do-not-disturb message chart 41
line and function buttons 4
mailbox password 19
Delivery Options 39
Dialing Speed-Dial Numbers 57
Dialpad and Indicators 3
Directories 57
Basic Search 63
Basic Search dialpad button descriptions 63
IDS dialpad button descriptions 62
Intelligent Directory Search 61
Telephone 61
Voice Mail 64
Disabling
account codes 60
automatic call answer 47
cascade levels 53
do-not-disturb 42
hunt group calls 69
message envelope options 49
system forwarding 30
time/date option 49
Displaying Information
date, time, name, and extension number display 31
Distributing Calls 69
Do-Not-Disturb 57
E
E-Mail Messages 79
E-Mail Reader 12, 77
Emergency Calls 24