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Tips and Troubleshooting a-1
appendix a
TIPS AND TROUBLESHOOTING
This chapter contains troubleshooting information that can help you to solve any problems
you might encounter with your iPAQ H3000. It also has a tips section that may help you to
get better service from your iPAQ H3000.
If you can't solve a particular problem, see “Where to Find Information” in Chapter 1. The
various documents and websites listed here may have the information you need to solve
the problem.
To help diagnose a malfunction, use the Diagnostic utility, which activates a debugging
and system diagnostic tool. Press the QMenu button, then tap QUtilities, Self Test. For
more information, see "Self Test" in Chapter 2.
If you encounter a problem that you cannot solve, contact Compaq technical support or
your service provider for assistance.
Reset the iPAQ H3000 and Clear Memory
Resetting the iPAQ
If your iPAQ H3000 responds slowly, stops responding as expected, or “freezes,” try reset-
ting it. A reset causes the iPAQ H3000 to restart and re-adjust memory allocation.
Unsaved data in open windows may be lost. Use the stylus to press and hold the Reset but-
ton for about two seconds.