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Advanced Call Handling
62 Comdial Sept ‘04
Call Transferring Summary
Transfer
option
What are the
sender’s actions
after answering
original call?
How is the transferred
call delivered to the
receiver?
Best suited
for:
Screened
Transfer
1. Press TRNS/
CNF
2. Dial extension
3. Announce call
4. Disconnect
Normal intercom ringing
(two short bursts) and the
introduction of the call; if
answered in speakerphone
mode, ringing will also
follow the transfer
Normal trans-
fers that
require intro-
duction.
Unscreened
Transfer
1. Press TRNS/
CNF
2. Dial extension
3. Disconnect
Normal intercom ringing
(two short bursts)
Expected
transfers that
need no intro-
duction.
Hot Trans-
fer
1. Press TRNS/
CNF
2. Dial extension
3. Announce call
4. Press TRNS/
CNF
5. Disconnect
Transfer introduction fol-
lowed directly by the
incoming call
Personnel
who must
receive
speaker-
phone calls in
a hands-free
mode.