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Answering Calls
36 Comdial Sept ‘04
To respond to a SOHVA verbally,
1. Select and hold REPLY or press
MUTE.
2. Speak into handset. Distant party
cannot hear your response.
3. Release REPLY or MUTE after
response is complete to return to
distant party.
To respond to a SOHVA nonverbally
through Response Messaging,
1. Select MSG.
2. Select HAVE HOLD or TAKE
MSG. (Message appears in the
display of the telephone making
the SOHVA).
3. Continue your current call with
distant party. (SOHVA caller is automatically disconnected
from your telephone).
To respond to a SOHVA by blocking, select BLOCK when you hear
SOHVA tone. (SOHVA call is disconnected). See Section 2.6.1,
Voice Announce Blocking for more details.
Note: A station that is currently active in speakerphone mode or has
Voice Announce Block set CANNOT receive a SOHVA.
2.6.1 VOICE ANNOUNCE BLOCKING
If your system installer makes this feature available, you can prevent
voice announcements from sounding over your telephone speaker if
you wish. This feature also blocks Subdued Off-Hook Voice
Announcements (SOHVA) and will refuse any attempted SOHVAs.
To block (unblock) all voice-announced calls,
1. Select OPTIONS.
Incoming SOHVA
J
Doe Ext 321 Calling
BLOCK
MSG REPLY
S12 Calling
HVHLD
TKMSG CLBK
Message Response
Have Take Call
Hold Msg Back