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Answering Calls
32 Comdial Sept ‘04
To retrieve exclusive hold,
1. Press line button of held call (with winking green light), or
press TAP.
2. Speak toward telephone or lift handset if privacy is desired.
After a call has been on hold for the period of time (set by the installer
of your system), the system causes four quick hold recall tone bursts
to sound at your telephone, the flash rate of the line button becomes
faster and the light becomes orange. If the call is on exclusive hold, it
will revert to manual hold after the hold recall period.
If a held line is recalling, choose one of
the following.
1. Select HOLD to place the call on
hold at your station and restart
hold timer.
2. Lift handset, press line button
(with flashing orange light) or
select ANS to retrieve the call.
The installer can add a directed station hold feature to your telephone.
With this feature, you can place a call on hold at another station. You
can also pick up the held call that has been waiting the longest length
of time at another telephone.
To place a call on directed station hold,
1. Answer call.
2. Press INTERCOM or TRNS/CNF if intercom call.
3. Dial *90.
4. Dial extension number of station to receive held call.
5. Hang up.
To retrieve a held call at another station,
1. Press INTERCOM.
2. Dial #90.
R
ecall L123
HOLD ANS
A Recalling Held Line