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CARING FOR YOUR CHAT 150
• Follow all warnings and instructions in this manual.
• Unplug all cables from the Chat 150 before cleaning.
• Unplug the power supply from the wall outlet (Phone/VC only) before cleaning.
• Do not use liquid or aerosol cleaners. Use a damp cloth moistened with water to clean the outside of your
Chat 150 and power supply.
TROUBLESHOOTING
If you are having trouble with your Chat 150, it might be not be optimized for the hardware device you have it
connected to, or there might be a problem with the hardware device.
Use the following procedure to troubleshoot the Chat 150:
1. Activate the Chat 150 software and verify the audio settings for the hardware device connected to
your Chat 150. If this does not solve the problem, then look more closely at your hardware device for
the problem (refer to your hardware device’s User’s Manual or contact Technical Support for your
hardware device).
2. Make sure all cables are properly and securely connected. Verify cable connections with the appro-
priate illustration for your hardware device (see Chapter 2: Getting Started for more information).
3. If you’re connecting your Chat 150 to a USB hub, be sure that the USB hub is connected to an exter-
nal power source.
4. If you have another USB device such as a digital camera connected to your computer on the same
bus as your Chat 150, you may get a Windows error message “USB Controller Bandwidth
Exceeded.” If this occurs, you need to move the other USB device to a separate USB bus. The Chat
150 is a high-performance USB device and requires sufficient bandwidth in order to operate properly.
If you are unable to resolve the problem using this procedure, please refer to our website or contact us:
Phone: 1.800.283.5936 (USA) or 1.801.974.3760
Fax: 1.801.977.0087
E-mail: tech.support@clearone.com
Internet: www.clearone.com
CHAPTER 5: MAINTENANCE
Chapter 3: Using Chat 150 Configuration Software 31