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My cordless handset does not ring when I receive a call
• Make sure that the ringer is not turned off.
• Make sure the telephone line cord is plugged securely into the telephone
base and the telephone wall jack. Make sure the power cord is securely
plugged in.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• You may have too many extension telephones on your telephone line to
allow all of them to ring simultaneously. Try unplugging one telephone at a
time until the telephone starts ringing.
• The layout of your home or ofce might be limiting the operating range.
Try moving the telephone base to another location, preferably on an
upper oor.
• If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
• Test a working telephone at the telephone wall jack. If another telephone
has the same problem, the problem is the telephone wall jack. Contact
your telephone service provider (charges may apply).
• Other electronic products such as HAM radios and other DECT phones
can cause interference with your cordless telephone. Try installing your
telephone as far away as possible from these types of electronic devices.
• Completely remove then replace the battery. Place the cordless handset
in the telephone base. Wait for the cordless handset to reestablish its
connection with the telephone base. Allow up to one minute for this to
take place.
• Your telephone line cord might be malfunctioning. Try installing a new
telephone line cord.
My caller ID isn’t working
• Caller ID is a subscription service. You must subscribe to this service
from your telephone service provider for this feature to work on your
telephone.
• Your caller must be calling from an area that supports caller ID.
• Both your and your caller’s telephone service providers must use caller
ID compatible equipment.
• If you subscribe to high-speed Internet service (DSL - Digital Subscriber
Line) through your telephone line, you must install a DSL lter between
the telephone line cord and the telephone wall jack. The lter prevents
noise and caller ID problems caused by DSL interference. Please contact
your DSL service provider for more information about DSL lters.
My telephone does not receive caller ID when on a call
• Make sure you subscribe to caller ID with call waiting features provided
by your telephone service provider. Caller ID features work only if both
you and the caller are in areas offering caller ID service, and if both
telephone service providers use compatible equipment.
New voicemail and icon show on the display and I don’t know
why
• Your telephone has voicemail indication. If New voicemail and
appear on the display, then your telephone has received a signal from
your telephone service provider that you have a voicemail message
waiting for you to retrieve from your telephone service provider. Contact
your telephone service provider for more information on how to access
your voicemail.
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