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40-19
Cisco CallManager System Guide
OL-7135-01
Chapter 40 Cisco IP Phones
Softkey Templates
Softkey Templates
Use softkey templates to manage softkeys that are associated with applications
such as Cisco IPMA or call-processing features such as Cisco Call Back on the
Cisco IP Phones. The administrator uses the Softkey Template Configuration
windows in Cisco CallManager Administration to create and update softkey
templates.
Cisco CallManager supports two types of softkey templates: standard and
nonstandard. Standard softkey templates in the Cisco CallManager database
contain the recommended selection and positioning of the softkeys for an
application. Cisco CallManager provides the following standard softkey
templates:
• Standard User
• Standard Feature
• Standard IPMA Assistant
Redial Users press this button to redial the last number that was
dialed on the Cisco IP Phone. This feature requires no
configuration to work.
Privacy Users press this button to activate/deactivate privacy.
Service URL Users press this button to access a Cisco IP Phone
Service such as personal fast dials, stock quotes, or
weather.
Speed-dial Users press this button to speed dial a specified number.
System administrators can designate speed-dial
numbers in Cisco CallManager Administration. Users
can designate speed-dial numbers in the Cisco IP Phone
User Options Menu.
Transfer Users press this button to transfer an active call to
another directory number. This feature requires no
configuration to work.
Table 40-3 Phone Button Feature Description (continued)
Feature Description